How We Use Cookies on Our Website

Helping improve your experience while respecting your privacy.

This Cookie Policy explains how Lansing Urgent Care (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://www.lansingurgentcare.com (“Website”). It explains what these technologies are, why we use them, and your rights to control our use of them.

In some cases, cookies may collect information that could become personal information if combined with other data. Lansing Urgent Care uses cookies only for legitimate operational, analytical, and advertising purposes consistent with applicable privacy laws.

Importantly, cookies used on this website do not collect protected health information (PHI) or medical records. Any healthcare information you provide through secure patient portals, forms, or clinical systems is processed separately through secure medical systems.


What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to help websites function properly, operate more efficiently, and provide reporting information.

Cookies set by the website owner (in this case, Lansing Urgent Care) are called first party cookies. Cookies set by parties other than the website owner are called third party cookies. Third party cookies enable features or functionality provided by external services such as analytics, advertising, or embedded tools.

Third party providers may recognize your browser when it visits our website and when it visits certain other websites.


How Can I Control Cookies?

You have the right to decide whether to accept or reject non essential cookies.

You can manage your cookie preferences through the Cookie Consent Manager available on our website. This tool allows you to select which categories of cookies you allow or reject.

Please note that essential cookies cannot be disabled, as they are necessary for the basic functionality and security of the website.

If you choose to disable certain cookies, some features of the website may not function properly.

You may also control cookies through your web browser settings. Because browser controls vary, please visit your browser’s help section for instructions on how to manage cookie settings.

You can also opt out of certain advertising networks by visiting:

https://www.aboutads.info/choices/
https://www.youronlinechoices.com/


Types of Cookies We Use

The specific cookies used on our website may vary depending on services enabled and integrations used by the website.


Essential Website Cookies

These cookies are strictly necessary for the operation of our website and cannot be disabled in our systems. They are typically set in response to actions you take such as setting privacy preferences, logging in, or accessing secure areas.

NameSourcePurpose
_urgentq_sessionClockwiseMaintains user session for the urgent care wait time and check in system

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. This allows us to improve website performance and user experience.

NameSourcePurpose
_gaGoogle AnalyticsDistinguishes unique users for analytics reporting
_gidGoogle AnalyticsTracks user interactions within a session
_gatGoogle AnalyticsControls request rate to Google Analytics

All analytics data is aggregated and does not identify individual users.


Advertising and Marketing Cookies

These cookies may be set by advertising partners and help measure advertising effectiveness or show relevant advertisements.

These cookies may track visits across different websites.

NameSourcePurpose
TDCPMThe Trade DeskUsed for advertising targeting and attribution
TDIDThe Trade DeskUnique identifier used for advertising analysis
anjThe Trade DeskIndicates synchronization status with partner platforms
uuid2The Trade DeskDistinguishes browsers and devices for advertising
brandcdn_uidBrandCDNHelps measure marketing effectiveness and retargeting

These cookies do not collect personal medical information or protected health information (PHI).


Do We Serve Targeted Advertising?

Yes. Third party vendors may use cookies or similar technologies to display advertisements based on your visits to this and other websites.

These technologies allow advertisers to measure advertising effectiveness and display relevant advertisements.

Neither Lansing Urgent Care nor these third party vendors receive information that directly identifies you such as your name, phone number, or medical information through these cookies.


How Often Will This Cookie Policy Be Updated?

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or the services we use.

When updates are made, the Last Updated date at the top of this page will be revised.

We encourage you to review this policy periodically to stay informed about how cookies are used on our website.


Contact Us

If you have any questions about our use of cookies or other technologies, you may contact us at:

Lansing Urgent Care
505 N Clippert St
Lansing, MI 48912
United States

Email: luccares@lansingurgentcare.com
Phone: 517.999.2273

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Care Made Simple

Skip long waits and paperwork. We make checking in fast and stress-free, so you can get the care you need and get back to feeling better soon.

Online Check-In

Save your spot ahead of time and wait from home, your car, or wherever you’re most comfortable — your time, your terms.

Walk-ins Welcome​

No appointment needed — just stop in when you need care. We’re ready when life happens.

Fast, Coordinated Care

Our team keeps care moving — so you get answers and relief without unnecessary delays.

Why Thousands Trust LUC for Their Care

Safe. Respectful. Patient-centered care.
Experience the difference.

Patients know they can get in, be seen quickly, and get back to their day — no hours-long waiting rooms.

Our providers and staff treat patients like neighbors, not numbers — with familiar faces and care you can count on.

Open seven days a week with multiple Lansing-area locations, so getting care fits your schedule — mornings, evenings, and weekends.

With X-rays, labs, testing, and medications all under one roof, patients get answers faster — without multiple appointments.

Why Thousands Choose LUC

Real reviews. Real patients. Real stories.
Reviews brought to life in a fun, animated way.

Leave us a Google review and you could be our next featured face!

Tara P.
Tara P.

Google

"Thank you for being so compassionate and caring. Everything was explained well and in such an encouraging and understanding manner that we didn't feel like overreacting first time parents. We have always had good experiences here"

Pamala M.
Pamala M.

Google

I was in and out in under 45 minutes, back home in under a hour feeling relief. The receptionist was kind, patient and efficient, The medical assistant was a joy and listened intently, she was born for the medical field. Finally the person who handled my discharge was clear with follow up instructions and very pleasant. 10/10 for everyone today, thank you! Finally, Angela was the perfect balance of problem solver and empathetic human.

Laura P.
Laura P.

Google

"This has always been my go to place when I’m dealing with a potential sinus infection. I love that you can check in online ahead of time and not have a long wait. It’s such a clean facility, and everyone I have seen there over the years has always been very kind and professional. Highly recommend this place!"

Matt C.
Matt C.

Google

Great experience 3 different times here for myself, and my kids! Not only has it been fast and efficient, they are finding new ways to help by adding some meds available from them immediately! I didn't have to cart my sick son around to the pharmacy after going to the doctor. Highly recommend these folks!!